Selling Profits Not Products
Objectives
The purpose of the Selling Profits Not Products workshop is to provide
a solid foundation for consultative and solution selling.
The
SPNP workshop gives sales professionals the language and
knowledge to speak confidently with their customers’ business
decision makers, thus positioning themselves as true business
problem solvers.
Selling Profits Not Products has been designed
specifically for application to sales, so all material is subjected
to the “so what” test
to ensure it is immediately relevant and profitable.
During This
Workshop Sales Professionals Will Learn To:
Use the Profit Wedge sales approach to create value for their
customers
- Conduct appropriate research to uncover customer and prospect needs
and build the credibility essential for gaining access to top
level decision makers
- Extract maximum sales value from customers’ annual
reports
Understand the language of financial statements
Use key business ratios to diagnose profit improvement opportunities
and express the value of their solutions
Define their product or service in terms of measurable business impact
for their customers
Analyze their customers’ “cash flow engine” to
uncover customers’ problems and needs
-
Express the value of their product or service in up to ten dimensions
of value
Know how and when to use financial proposals to close sales opportunities
Deliverables
Each attendee brings annual reports and other materials for a key customer
relationship or sales opportunity. Applying SPNP concepts to existing
sales opportunities provides immediate meaning and return on your training
investment.
Workshop Outline
- Introduction
> Profit Wedge Selling
> The difference between selling products and selling profits
> Why do needs exist?
> The most important words in sales
> The solution value worksheet
- Business
Intelligence
> The Knowledge Pyramid
> Fundamental questions
> On-line information sources
- Reading
Annual Reports
> Annual report components
> The Top 10 questions for focused reading
> Where to find the answers
- The Financial
Statements
> The income statement
> Balance sheet
> Statement of changes in financial
condition
- Knowing the Score
> Operating Ratios
> Activity Ratios
> Intermediate measurements
- Defining
Your Product
> The 3-dimensional product
> Total product concept
> Product life cycle
- Efficiency
> Reducing costs
> The line item approach
> The process approach
> Asset efficiency
- Effectiveness
> Increasing revenue
> Revenue dynamics
> Increasing the gross profit margin
- Speed
> Quantifying the value of speed
> How to examine your customers’ business processes
> Speeding up the processes
- Developing
Financial Proposals
> When to use a financial proposal
> The elements of effective proposals
> Computing the earnings differential
> Standard financial measurements
> Accounting for risk
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